2016’s Best Communication Tools for IT Professionals

No other sector of unified communications has received so much attention from enterprises and vendors in the last few years like video conferencing. The adoption of this technology by IT professionals is growing at astronomical figures. Whether it is telepresence, desktop video conferencing, video conferencing or a combination of all, it is time your business leads from the front by choosing the best solution.

The adoption of Enterprise video conferencing solutions such as BlueJeans is rapidly gaining momentum due to three congregating trends, namely:

  • As costs are falling, video quality is improving
  • Video offers the best collaboration experience when working with distributed employees
  • You can substitute video conferencing for travel, leading to a drastic reduction in travel budgets

With this growth, IT companies are keenly looking at ways they can integrate video conferencing into their unified communications infrastructure, while adding their remote and mobile users by extending video conferencing through cellular and desktop devices. This gives companies like yours a reach that extends beyond boundaries, and meeting the demand for high quality video delivery. The best communication tool should provide you with the following.

Strong Telepresence Adoption Growth in the IT Industry

Video conferencing adoption rates are high among IT market segments in terms of telepresence, room-to-room and desktop application. About a third of organizations in a Nemertes Research graphic are deploying or planning to have some form of video conferencing deployment, and the strongest growth areas seem to be in telepresence and desktop.

Typical deployments are generally limited to a few rooms in large office locations. However, with the high costs required to go into a telepresence room deployment plus the associated bandwidth and management costs, how can IT companies justify this expense?

Simply, executives place great value in meeting through telepresence over audio conferences. Unlike most meeting technologies, telepresence offers you a suitable replacement for in-person meetings. Video conferencing helps reduce the awareness of distance, enabling meeting participants to focus on one another.

Video Conferencing for Your Distributed Workforce

Your distributed workers are more likely to employ desktop, room-based or other form that combines video conferencing technologies that offer for better meeting experiences with remote staff. In these cases, video is the preferred of communication due to the higher social interaction by capturing the verbal and non-verbal cues. Video is also popular since it reduces multitasking, something that is all too common in voice-only calls.

Video conferencing offers you the assurance that the other person is focusing on you and not checking email. If you are still struggling to define a business case for desktop video conferencing technologies, here is one. While many firms choose video conferencing, deployments are rather limited both in terms of usage and endpoints numbers. Rather than replacing voice altogether, video conferencing can be used to augment your other video conferencing systems. This way, your mobile and home workers can participate in a video session meeting even with their room-based colleagues.

In most cases, desktop video conferencing is used with web conferencing, giving participants a chance to see each other. However, most companies do not make large investments in desktop video for use by many users.

Access to Mobile and Cloud-Based Platforms

Video conferencing technologies are different depending on the platform your employees or clients use. For example, there are certain advantages of using mobile video conferencing via a tablet, smartphone or any other mobile device. Video conferencing is no longer just another tool to implement in your company, it is a concept that will change the way you carry out your duties.

Maintain Employee Connections

The best form of communication in 2016 that will help you connect with your employees and clients around the globe is online conferencing. Mashable explains that about 80 percent of interviewees in a study preferred telecommuting and are more likely to use it again compared to other forms of communication. This will help you retain your valuable employees no matter where they are located at; whether at home or on another continent. This will also save considerably in terms of recruiting, training, and office space, which is a premium business cost. In the long term, the technology helps you maintain legacy employees who understand your business best.

In addition, you also get immediate connection to your various team members when you need them. Instead of waiting for that quarterly meeting to come, add insight into your daily operations anytime you require immediate feedback.

In a world of IMAX movie theaters and high-definition TVs, you should not blame anyone for expecting more from your mode of communication. Your employees and clients are always looking forward to talking business using video chat on mobile and desktop devices. Business dealings are more meaningful when combined with visual collaborations and will also improve the efficiency of your operations. In 2016, the best communication tools should offer you a convenient, consistent means of maintaining business contacts, increase your productivity and reduce travel expense budgets, all at the same time.


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